100% Satisfaction, Guaranteed
We're committed to your satisfaction. If, for any reason, you're not happy with your purchase, we offer a money-back guarantee. This guarantee allows you to return the product and receive a full refund—no questions asked!
Who's Eligible?
- All customers who purchase directly through our official channels.
Applicable Timeline:
- You must request a return within 100 days of receiving your order.
Condition of Products:
- Panels can be in any condition—brand new or installed in original packaging.
- Whether you simply changed your mind or encountered an unexpected issue, we’ll process a full refund using your original payment method.
Note: Our goal is to make this process as hassle-free as possible, so don’t worry about minor wear or usage.
How to claim:
- Reach out to us on our email.
- Provide your order number and clearly state that you wish to utilize the 100-Day Satisfaction Guarantee.
- Our team will promptly confirm your eligibility and provide you with specific return instructions, including the return shipping address.
- Carefully repackage all items to ensure safe transport during return shipping.
- Please ensure to include all original packaging materials whenever possible.
- Ship the items back.
Please note: You are responsible for the cost of return shipping. We recommend using a trackable shipping method to ensure the safe and timely delivery of your return.
7. Once we receive and inspect your returned items, we will process a full refund to your original payment method.
Need help? Our Consumer Care team is here for you! Contact us at1-833-752-8700. We're available Monday-Friday from 9.00 AM to 6:00 PM.